Experience Eden  Wine Subscription


Adventurous wine packages delivered to your door

Choose Your Zone

Thank you for your support

sincerely,
Scott & Bec

Looking For More Details? 


Terms, Conditions, FAQ and those kind of things
  • When do I receive my wines?

    Your wines will be sent on the date shown above under 'The next deal'. You should receive your wines within 2-10 business days of the 'Packages Sent' date depending on your location.

  • How long is the subscription for?

    Your subscription will continue as long as you want, until you cancel (an easy click), with your regular payment coming out of your account at the time of each delivery.


    Unless you chose a single order, in which case you will just be charged once.

  • What is the Adventure Package vs. the Wine Package?

    We have two Experience Eden options - you can choose the Adventure, which is where we pair wine with food, or include gifts, or set up wine appreciation activites, and always include fun and guided tasting notes so you get the most from your adventure. 


    There's also the Wine Package, which is the straight,  mixed packs of wines. It's just like a standard wine subscription, expect we also include back-vintage wines and limited releases that will never end up for sale to the public.

  • Can I send one of my packages as a gift?

    How generous of you!


    Get in touch with us at least a week before the next scheduled wine delivery to let us know your gift recipient's postage details and any special message, and we'll send them a special gift from you!

  • Can I buy a one-year subscription for a friend?

    Yes! Get in touch and we'll set up a gift subscription for you. Send an email to rebecca@fernfieldwines.com.au, or call us on 0402 788 526.

  • When am I charged?

    You will automatically be billed on the week that your wines are posted. If you cancel anytime before this, you won't be charged. If anything doesn't seem right just get in touch and we'll be happy to sort it.

  • What if I want to cancel?

    No worries. We'll be sad but we won't hold it against you. 


    Your subscription email has a direct link to cancel your subscription. If you can't find your email, please get in touch using the form below and we will (sadly) cancel for you.


    Click here to cancel

  • Why different postage prices?

    We normally charge a fixed rate for postage, however we are charged a variable rate depending on the destination, which costs us $10-$80 per package.  


    For our usual dozen orders, we can absorb the difference, however for smaller orders like this it gets a bit too expensive for us to absorb the higher end, so we've set up a tiered freight pricing. 


    We do understand though how annoying it is to get charged a bunch extra just because you live in the country, so we're still heavily subsidising freight costs for country subcribers.

  • What region am I in?

    We've tried to set fairly simple regional categories, but if you aren't sure if you're classified as city or rural, give Bec a call on 0402 788 526 and we'll let you know.

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